SoeMind Support

Questions, billing issues, or something not working? Start here.

Email support

support@soemindai.com — billing, refunds, account access. We reply within 1 business day.

Refunds

Every top-up and subscription charge is refundable within 7 days, even after partial use. Request from Settings → Billing; the policy page has the exact math.

Pricing & credits

Every generation shows its credit price before it runs, and failed generations refund automatically. The pricing page lists live per-model rates.

Terms & policies

Terms of service, privacy policy, AI content policy and subprocessors.

SoeMindAI, Inc. · support@soemindai.com